Frequently Asked Questions

You can contact a support representative at any time.


Yes! Any mobile devices or tablets from either will work, as well as laptops, desktops and eReaders.

Our support teams will get back to you within 24-48 hours under normal circumstances.

As long as your browser is one of Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 (or greater) on any of Windows Phone, Windows, Mac OS, iOS, Android, or Linux, you'll be OK.

If you're having an issue viewing content, email us for assistance. Our support team will need eBook you're trying access, the device you're using and issue you're facing.

The most common reason is that you might not have Adobe Digital Editions downloaded. Download it now!


Though we hope you want to keep subscribing, we understand if you want to cancel. Just fill out this form or talk to a member of our support team and help you: 1-855-816-4517

If you've responded to our email to confirm your cancellation at the address you signed up with, then yes. If you didn't get one, contact one of our representatives to avoid future billing.

If you'd like to suggest a new title for our daily additions, let us know by sending an email to

Definitely! In fact, you can log in on all of them. Anytime and anywhere you're online.